Privacy Policy

1. Information We Collect

Summit Trek Gear ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact us for support.

• Personal identification information (name, email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely by our payment providers)
• Communication preferences
• Product reviews and feedback

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our products and services
• Provide customer support
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business
• Payment processors for transaction processing
• Shipping companies for order fulfillment
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under Australian Privacy Laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with the Australian Privacy Commissioner

6. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: (03) 8765 4321
• Address: 4521 Collins Street, Innovation Hub 2B, Melbourne, VIC, 3000, Australia